Questions, answered.
What we charge, where we work and how it all runs, in plain terms.
- How much does HOA management cost in Durango?
- Lockstep charges $25 per door per month, with a $600 monthly minimum per community. There are no setup, resale, transfer or other add-on fees.
- What does rental property management cost?
- 8% of collected rent, plus a $500 leasing fee when we place a new tenant.
- What does commercial property management cost?
- 5.5% of collected rents, with a $550 monthly minimum per property. Commercial leasing is quoted per lease.
- What areas do you serve?
- Durango and La Plata County, including Bayfield, Hermosa and the Purgatory area.
- Who runs Lockstep?
- Lockstep is locally owned and led by a CPA and a licensed Colorado real estate broker. A CPA keeps the books for every community and property we manage.
- How long does it take to switch management companies?
- Most HOA transitions take 30 to 60 days, depending on the notice period in your current management agreement. We handle the records, bank accounts and reserve funds handoff.
- How do owners and tenants pay?
- Online through the owner and resident portal or mobile app. Bank transfer (ACH) is free; card payments carry a processing fee set by the payment processor.
- How quickly do you respond?
- We reply to new inquiries within one business day. Office hours are Monday–Friday, 8 a.m.–5 p.m. Mountain.
- What does an HOA board get each month?
- A monthly board package with a plain-English summary, budget vs. actual, reserves, delinquencies and a balance sheet. You can build a sample on our website. Build a sample board package
Last updated: November 2026
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